FAQs Page

Frequently Asked Questions

No subscription fees. You only pay for the products you order plus a small service commission.

Register as a business for onboarding, or join the waiting list for community group orders. Sellers can apply to be listed in The Market directory and onboarded to the marketplace when live.

Browse products online, place one order with a single payment, and we arrange delivery or collection with producers.

Delivery windows are shared in your account and arranged to fit business schedules or community collection points.

Local businesses (restaurants, cafés, delis, wholefood shops, gyms, workplaces) in Bristol, Bath, and nearby can order after onboarding.

Individuals, families, and small groups can join community pickup orders (waiting list).

Local farms, food & drink producers, and artisan makers within 50 miles of Bristol & Bath. We also welcome fair-trade or under-represented producers by exception. Sellers complete onboarding and agree to T&Cs before listing.

Yes! The Fair Grocer is a social enterprise — we welcome ideas, partnerships, and collaborations. Email hello@thefairgrocer.co.uk  or connect on Instagram @fairbite — follow, tag, or DM us.